About Us
Suntree Group is an Australian company specialising in IT Service Management products and services. We help medium to large organisations implement IT Service Management practices and processes.
Our Consultants are experts in the IT Infrastructure Library (ITIL) and related practices and standards. We have representation on the WA ITSMF local committee, the ISO20000 sub-committee and contribute to leading industry publications on the practical and appropriate use of best practices.
Our people have won national awards and are accredited certified trainers (and even national exam markers) to the highest levels in core service management practice areas. Quite simply, you are engaging Australia's leaders in IT Service Management.
Our expert services are supported by expert tools. We have a full complement of innovative IT Service Management solutions that cover online ITIL Training, benchmarking and real-time dashboard and scorecard reporting for extreme IT Service Management intelligence.
Don't forget to check out our dedicated IT Service Management online megastore that specialises in Australian delivery of IT Service Management resources. We are an official agent for the UK stationary office (TSO) here in Australia.
And the cost? You will be surprised at how cost competitive our services and products are.
Don't pay more and settle for less. Choose Suntree Group for all your IT Service Management needs.
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What we do
Everything you need for IT Process Improvement
Choose Suntree Group for ALL your IT Process Benchmarking, Consulting, Performance Management, Training (Online & Classroom) and 'Team sourcing' needs.
- Get ITIL certified through our classroom and online training programmes
- Benchmark your existing processes using our expertise backed with an internationally recognised tool
- Use our Consultants to structure practical and appropriate levels of IT processes in your organisation
- Identify and enhance existing IT processes with industry leading solutions and tools
- Gain full visibility of performance based IT scorecards and dashboards
How we work
We are qualified experts in IT Service Management deploying ITIL (IT Infrastructure Library) and related world’s best practices and methodologies. We only engage experts in these practices so that you can leverage from our specialised collective experience, knowledge and intellectual property.
We have specific and extensive expertise in the following Standards and frameworks:
- ITIL - IT Infrastructure Library
- ISO 20000 Service Management Standard
- ISO 38500 Corporate Governance of IT
- AS4360 Risk Management
- COBIT - Control Objectives for Information and related Technology
- ValIT - Governance of IT investments
- PRINCE2 - PRojects IN Controlled Environements
Why you need us
- Reduction of business risk,
- Improved return on IT investment
- Reduction of operational costs
- Improved staff satisfaction (and retention)
- Improved IT alignment against business goals
Latest News
Suntree ASSESS - ISO20000 Fast-track
NOW AVAILABLE! Suntree Group is an authorised reseller and consultative partner for Solisma's innovative Service Improvement Manager (SIM) solution. An essential tool for leading organisations that are either implementing ISO20000 practices or who are managing the ongoing improvement of their processes and systems.
The Service Improvement Manager solution includes:
- Comprehensive Assessment questionaire covering all aspects of ISO20000
- Integrated assessment of relevant ISO9001, ISO 15502, COBIT and CMMI components
- Define roles, track tasks and objective evidence easily
- Create Baseline's and compare against industry maturity levels (Region & sector)
- Visualise current and desired future state maturity
- Unique classification into Plan, Do, Check, Act highlights organisational focus and culture
Contact us TODAY for a FREE demonstration at your place or ours. This solution is part of our Suntree ASSESS services. More...